Jumeirah Zabeel Saray - Dubai

Po Box 27722, Dubai, United Arab Emirates, 27722show map
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Highlights
8
SuperbBased on  333 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Spa Hotels in United Arab Emirates

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Overview

Jumeirah Zabeel Saray is a 5-star hotel offering a tennis court, an indoor swimming pool and a beauty shop. The hotel was opened in 2010 and remains an example of imperial architecture in Dubai ever since.

This exquisite hotel is situated 1500 meters from Skydive Dubai. A stunning setting near a train station offers good public transport connections.

The hotel allows quick access to a lagoon and a tropical garden.

Al Maktoum airport lies within 30 minutes' drive away from Jumeirah Zabeel Saray Hotel.

Rooms

With a sweeping view over the islands, 405 rooms offer free wireless internet, a heating system, a storage space, a dressing room and a trouser press along with an open bathroom featuring a dryer, terry bathrobes and toiletries. Guests will admire views across Arabian Gulf and the Arabian Sea from the rooms. Decorated in ottoman design, the rooms come with a microwave, a dishwasher and a toaster as well as hardwood furnishings.

Eat & Drink

A buffet breakfast is served in the spacious dining room. The restaurant serves vegetarian dishes. The Poolside bar features live music and a terrace. Guests can dine at Voi located within 5 minutes' walk away.

You can start your day with a buffet breakfast, which costs AED 140 per person per night. 

Services

The on-site car, bicycle and limousine rentals are also provided.

Relax

Jumeirah Zabeel Saray Hotel pampers guests with a nightclub, a seasonal outdoor pool and an infinity pool. The hotel's activities include mountain biking, diving and basketball.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Private parking is possible on site for free.

Year renovated:   2011.  Number of floors:   6.  Number of rooms:   405.

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Facilities
Wi-Fi
Parking

On-site car park

Luggage storage

Luggage storage

Locker room

24-hour services

Late check-in/ -out

24-hour reception

24-hour room service

24-hour security

Food/ Drinks

Outdoor dining area

Poolside snack bar

Restaurant buffet

Cafe

Snack bar

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness centre

Swimming pool

Outdoor heated swimming pool

Indoor swimming pool

Sports & Fitness

  • Fitness centre
  • Kayaking
  • Wind surfing
  • Diving
  • Snorkeling
  • Canoeing
  • Tennis court
  • Golf course
  • Table tennis
  • Fishing

Services

  • Paid airport shuttle
  • 24-hour room service
  • Housekeeping
  • Car rental
  • Bicycle rental
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Doctor on call
  • Wake up service
  • Shops/Commercial services
  • Shoe shine service
  • Newspaper service
  • Bell staff/Porter

Dining

  • Continental breakfast
  • Restaurant buffet
  • Cafe
  • Poolside snack bar
  • Snack bar
  • Outdoor dining area
  • Catering service
  • Special diet menus
  • Buffet breakfast

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Business services
  • Fax/Photocopying

Children

  • Cots
  • Paid babysitting/ Child services
  • Playpen
  • Children's buffet
  • Board games
  • DVDs/ Videos for children
  • Children's pool
  • Children's play area
  • Kids club
  • Game room

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Outdoor heated swimming pool
  • Indoor swimming pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Aqua park
  • Night club
  • Sun terrace
  • Garden area
  • Theatre
  • BBQ facilities
  • Spa & wellness centre
  • Sauna
  • Turkish bath
  • Jacuzzi
  • Massage

Room view

  • Sea view
  • City view
  • Ocean view
  • Partial View

Room features

  • In-room air conditioning
  • Heating
  • VIP room facilities
  • Free in-room safe
  • Mini-bar
  • Connecting rooms
  • Living room
  • Sitting area
  • Dressing area
  • Patio
  • Terrace
  • Balcony
  • Tea and coffee facilities
  • Turndown service
  • Dining table
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathtub
  • Shower
  • Hair dryer
  • Bathrobe
  • Free toiletries
  • Bathroom telephone
  • Sink

Self-catering

  • Electric kettle
  • Dryer
  • Cookware/ Kitchen utensils

Media

  • Flat-screen TV
  • Internet television
  • Direct dial telephone
  • CD player
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Good to know
Check-infrom 3 pmFREECheck-outuntil 12 pmFREE
Children & extra bedsAll children0 - 2 yearsCotFREEExisting beddingFREEAll children3 - 12 yearsExisting beddingFREEExtra bedChildren above
12 years or adults
Extra bed
PetsPets are not allowed.
Cancellation
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Rooms and availability

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Location
Getting around
Airports
Al Maktoum (DWC)14.0 mi
Dubai (DXB)18.5 mi
Train
Business Bay Station11.6 mi
Dubai Mall Station11.6 mi
Underground
DAMAC Properties Metro Station1.9 mi
Jumeirah Lake Towers Metro Station2.1 mi
Bus
Bus stop1.6 mi
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Reviews
8.4
SuperbBased on  333  reviews

Rating by category:

10.0
Rooms
10.0
Service
  • 7.4
    Very good

    I like the beach

    I didnt like the staff in the reception becouse I came 2 times befor and they still do Problem with accounts.

  • 8.8
    Superb

    the hotel design and location is fantastisc very nice and clean beautifully furnished the staf was very nice dressed nicely,freindly

    i forget my watch there in the bathroom they did not call me to inform about that though they have my tel and email,when i call to check about it ,they said it is available please come to collect it and when i went back there ,they let me wait for more than one hour for sombody to bring it where i have to rush for the airport which was disturbing

  • 10.0
    Exclusive

    very hospitable, and they care about details.

  • 6.6
    Good

    The location and ambience

    Me first time saty at Zabeel Saray. The staff accompanied were given all wrong informaiton about the facilites especially the restaurants.

  • 7.0
    Very good

    Location and the luxury

    Price and the calors was dark.

  • 7.0
    Very good

    The spa and beach with swimming pool. It so nice

    Checking in is very slow, it took from me around 40 min to check in. Even one is been lost and we couldn't find it.

  • 9.2
    Superb

    Very pleasant stay with wom welcoming and rich of comfort

  • 7.0
    Very good

    I like the swimming pool and the sea. It was very easy to move between them .. I like the restaurants inside the hotel.

    I don't like the service. Rooms were not ready at time I arrived . I booked three roooms and only one was ready at time . I didn't received my luggage when I arrived the room .. It took 30 minutes to have my luggage into my room !!!

  • 8.2
    Fabulous

    The design of the lobby, interior decoration of the rooms are fantastic, it is a piece of art, you should visit this hotel even if you could not afford to stay in. The freindliness and professionalism of the hotel staff is something which have to be mentioed. I was upgraded to a bigger room which I appreciate very much. We had a meal at the Indian Resturant, the food and the service was excelent specialy the Tandori Dishes. I do very much recommend this hotel I will deffinitly come back again.

    The hotel is at the end of the crescent in the Palm island which is a little bit far out if you decide to go to the Marina for a meal, even though it is just half a mile away, if there were a direct bridge link it will shorten the distance. The spa is excellent as an interior design, but the jacose wasn't functioning properly and it was small in size at the males side, it was ok at the females. The shower tap, and the drainage blocker at the room bath wasn't working properly but it was corrected immediately. The hotel is new,it till need some attention before it is fully functional.

  • 8.8
    Superb

    It was really a nice experince. Almost every thing was excellent.

    Our room had a bad bad smell. The reply to this complain was poor

  • 4.6
    Guest rating

    the view

    Honestly, I didnt like it at all, especially the points I discussed with Mr. Philip the residant Manger, which were: 1- the marble of the dressers wasnt clean it had milk stains, 2- the dry soap on the floor which made the bathroom floor slipary specially that I'm pregnant and I slipt twice which was dangerous for me, 3- the 2nd night the AC wasnt working from 2am to 11 am!! and 4- the most shocking thing is that there was a leakage in the room from behind the mirror

  • 7.0
    Very good

    Staff were friendly, location and design of the hotel.

    we reserved Deluxe Family Room, one master room which was perfect with balcony, and the second room was really disaster. It was very small as they are design it for children not for adults. The room wasn't contain even tissues box and there was no big mirror in bathroom (only the small one). Also, the lighting is really bad in this room. We couldn't find table to put my bag and AC was noisy. Next time I prefer to book two rooms with interconnect door instead of Deluxe Family Room.

  • 10.0
    Exclusive

    The friendly staff members and comforting and spacious rooms.

  • 7.4
    Very good

    They have ignored my request of baby bed which I already mentioned with the booking, also they ignored the cake which I request it for my husband birthday & I sent them email before with confirmation but I didn't find anything till 12:30 am because I called and request the cake by myself ! Very bad experience and service I really didn't like that! Also I didn't like the bathroom ! It's suitable for foreigners only not to Arab people which they should consider because they have alot of Arab visitors! I would recommend the hotel for normal staying not with arragments ! The last point is they have debited the room charge as I have booked from the hotel however I got good rate from Booked.net !

  • 5.0
    Guest rating

    Nice Architecture, Spacious Rooms, Luxury Feel. Nice Pool/Beach. Nice Spa

    Staff are fairly inexperinced. Generally, it takes time to get a service. Limited choice of retaurants/bars. Spa overpriced. Location is at the far end of the Palm, it tales around 20 min to exit the palm. The two bars lack good and experienced bar tenders.

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Highlights
8
SuperbBased on  333 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Spa Hotels in United Arab Emirates

Use Badge
Good to know
Check-infrom 3 pmFREECheck-outuntil 12 pmFREE
Children & extra bedsAll children0 - 2 yearsCotFREEExisting beddingFREEAll children3 - 12 yearsExisting beddingFREEExtra bedChildren above
12 years or adults
Extra bed
PetsPets are not allowed.
Cancellation
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Getting around
Airports
Al Maktoum (DWC)14.0 mi
Dubai (DXB)18.5 mi
Train
Business Bay Station11.6 mi
Dubai Mall Station11.6 mi
Underground
DAMAC Properties Metro Station1.9 mi
Jumeirah Lake Towers Metro Station2.1 mi
Bus
Bus stop1.6 mi
+ More- Less
Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
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Rooms and Guests
0Guests / room